|UK Standard||£5 / €7||Within 3 working days|
|UK Next Day||£8 / €11||Order by 3pm GMT Mon-Thurs*|
|USA||$20||2-3 working days|
|New York Next Day||$30||Order by 10am EST Mon-Thurs**|
|Europe||£15 / €20||2-3 working days***|
|Rest of World||£25 / €33||3-7 working days|
* Orders placed after the cut-off time or on weekends/public holidays will be processed the following working day. Orders dispatched on Friday will be delivered the next working day.
** US Next Day delivery available for NYC only. Contact our Customer Care team with your zip code to confirm service availability in your area. Orders placed after the cut-off time or on weekends/public holidays will be processed the following working day. Orders dispatched on Friday will be delivered the next working day.
*** Allow 3-5 working days for Croatia, Greece, Romania, Russia & Slovakia.
Delivery times are estimates and are to be used as a guide only. Delivery can take longer than expected due to customs clearance procedures in certain countries.
FESTIVE HOLIDAY DELIVERY DATES 2017/18
For delivery on or before December 23rd, please observe the following cut off dates (orders must be placed by 2pm GMT):
– Rest of World: Thursday 14th December (subject to customs clearance)
– Europe: Monday 18th December
– USA: Monday 18th December
– UK Standard: Tuesday 19th December
– UK Next Day: Thursday 21st December
Unfortunately our New York Next Day delivery service cannot be guaranteed from Friday 15th December – Monday 1st January.
To find out detailed information on the final delivery date of your order, please contact firstname.lastname@example.org.
All orders will arrive in our iconic packaging – wrapped in tissue paper and presented in a Sophie Hulme gift box – this service is free of charge and your items will be perfect when you receive them.
DPD is our courier for the UK; we use DHL for the USA and China; Skynet is our courier for the rest of the world.
We currently ship to: Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hong Kong, Hungary, Ireland, Isle of Man, Italy, Japan, Jersey, Kuwait, Latvia, Lithuania, Luxembourg, Macau, Malta, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, United Kingdom, USA, Vatican City.
We provide a delivery duty paid (DDP) service for all countries outside of the EU, meaning all relevant local taxes and duties will be included in your order total, shown as a separate line.
Yes we do deliver to PO Box addresses, with the exception of the following countries: Cyprus, Kuwait, Turkey and United Arab Emirates.
It’s easy to track your order by logging on to dpd.co.uk (UK deliveries), dhl.co.uk (USA deliveries) or skynetworldwide.com (rest of world) and entering the tracking number that was sent to you via email. Alternatively, you can contact Customer Care on +44 (0)20 3322 9846 (UK & rest of world), 1844 311 0362 (USA toll free), or email email@example.com
As a security precaution, we will require a signature upon delivery for all goods shipped.
Due to international trading agreements and regulations, sophiehulme.com must adhere to some specific shipping restrictions. We are unable to ship endangered species and exotic skins outside the EU. In addition, we are required by EU regulation to obtain a CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora) permit before items made from these materials can be shipped. This may cause a delay in processing your order. For further information, please contact Customer Care on +44 (0)20 3322 9846 (UK & rest of world), 1844 311 0362 (USA toll free), or email firstname.lastname@example.org