Delivery

DELIVERY CHARGES
Destination Cost Timing
UK Standard Free Within 3 working days
USA Free 2-3 working days
Europe Free 2-3 working days*
Asia-Pacific Region Free 3-7 working days
Rest of World Free 3-7 working days

* Allow 3-5 working days for Croatia, Greece, Romania, Russia & Slovakia.

Delivery times are estimates and are to be used as a guide only. Delivery can take longer than expected due to customs clearance procedures in certain countries.

Delivery FAQs

All orders will arrive in our iconic packaging – wrapped in tissue paper and presented in a Sophie Hulme gift box – this service is free of charge and your items will be perfect when you receive them.
DPD is our courier for the UK; we use DHL for the USA and China; Skynet is our courier for the rest of the world.
We currently ship to: Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guernsey, Hong Kong, Hungary, Ireland, Isle of Man, Italy, Japan, Jersey, Kuwait, Latvia, Lithuania, Luxembourg, Macau, Malta, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Turkey, United Arab Emirates, United Kingdom, USA, Vatican City.
We provide a delivery duty paid (DDP) service for all countries outside of the EU, meaning all relevant local taxes and duties will be included in your order total, shown as a separate line.
Yes we do deliver to PO Box addresses, with the exception of the following countries: Cyprus, Kuwait, Turkey and United Arab Emirates.
It’s easy to track your order by logging on to dpd.co.uk (UK deliveries), dhl.co.uk (USA deliveries) or skynetworldwide.com (rest of world) and entering the tracking number that was sent to you via email. Alternatively, you can contact Customer Care on +44 (0)20 3322 9846 (UK & rest of world), 1844 311 0362 (USA toll free), or email customercare@sophiehulme.com
As a security precaution, we will require a signature upon delivery for all goods shipped.
Due to international trading agreements and regulations, sophiehulme.com must adhere to some specific shipping restrictions. We are unable to ship endangered species and exotic skins outside the EU. In addition, we are required by EU regulation to obtain a CITES (Convention on International Trade in Endangered Species of Wild Fauna and Flora) permit before items made from these materials can be shipped. This may cause a delay in processing your order. For further information, please contact Customer Care on +44 (0)20 3322 9846 (UK & rest of world), 1844 311 0362 (USA toll free), or email customercare@sophiehulme.com